About the role
Your contributions will help us create new opportunities and possibilities every day for us, for the countrys infrastructure, and for yourself. Join our UKCS - Balfour Beatty Living Places team as a Control Room Operator and open up new pathways you never dreamt possible.
What you'll be doing
Proactively monitor CCTV, ITS, and Pay on Foot Parking equipment, responding as required by service standards.
Operate Traffic Control, CCTV, Pay on Foot Parking, Itchen Bridge toll, bus lane enforcement, and Concierge door entry systems following service guidelines.
Support the City's car parking service and Civil Enforcement teams.
Adhere to policies, procedures, and relevant legislation to fulfill obligations.
When necessary, prepare written statements related to the CCTV system or bus lane enforcement and present evidence in Magistrates or Crown Court.
Provide traffic and travel updates for the transportation network.
Respond promptly and effectively to enquiries via radio, telephone, email, or in person.
Who we're looking for
The following qualities/experience are essential:
Applicants must be over 18 years due to SIA Licencing requirements.
GCSE Maths and English at Grade C or equivalent
Demonstrates the Balfour Beatty Behaviours
Highly customer and delivery focused, meeting and exceeding customer expectations
Knowledge of standard Office IT packages
Able to communicate verbally and in writing confidently, clearly, and expressively
Knowledge of relevant legislation, GDPR, HRA
Eligible to undertake and pass SIA licence training including enhanced background checks
The following qualities/experience are desirable:
Customer Service
SIA Public Space Surveillance (CCTV) Licence
Why work for us
Day in, day out, our teams deliver some of the UKs most ambitious, exciting and meaningful projects; developing, building and maintaining the vital infrastructure that supports national economies and strengthens communities.
Why join us?
As if contributing to and supporting work that makes life better for millions wasnt rewarding enough, we offer a full range of benefits too. You'll have the freedom to shape the package thats right for you and your life. Here are some of our key benefits:
- Smart working, giving you more flexibility such as staggered start and finish times, with up to 40% remote working, where roles allow.
- 25 days paid annual leave (pro rata)
- Family friendly policies which include 28 weeks full pay for maternity/adoption leave and four weeks full pay for paternity/partners leave
- Pension, share incentive plan, volunteering leave, recognition schemes and much more
About us
Balfour Beatty Living Places works in long-term partnerships with local authorities to create great places to live, work and play. We actively engage with local people to understand the needs of the communities we work in and shape the places where local economies can thrive and grow. As a leader in sustainable working, diversity, and social value, we use our expertise to bring real, positive change for our customers.
Diversity and inclusion
At Balfour Beatty we believe that diversity and inclusion are essential components of any successful, happy workplace. Through our Value Everyone Diversity and Inclusion Strategy and Action Plan, we are growing our diverse workforce and developing our inclusive culture where everyone is able to thrive and reach their full potential, regardless of their identity or background. To find out how we are making this a reality, visit www.balfourbeatty.com/diversityandinclusion
We are a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans and reservists.
As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role. For more info, visit: https://disabilityconfident.campaign.gov.uk/
We are looking to continually improve our resourcing process and ensure that it is fair and inclusive for all. If you have any feedback on the process, please share this with us at: candidaterecruitmentqueries@balfourbeatty.com
Apply Now